Privacy Policy

1. Introduction

Welcome to Rediscover Krabi, operated by Miand Hospitality. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at rediscoverkriabi.com. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We may collect information about you in the following ways:

• Information you provide voluntarily — such as your name, email address, and message when you submit a contact or inquiry form.
• Automatically collected information — including your IP address, browser type, operating system, referring URLs, and pages visited, collected via standard web server logs and analytics tools.
• Cookies and tracking technologies — small data files stored on your device that help us understand how visitors use our site and improve your experience.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support.
• Improve and personalise your experience on our website.
• Analyse site usage and monitor performance.
• Send you relevant updates or promotional content, where you have opted in.
• Comply with legal obligations.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential. We may also disclose information where required by law or to protect our rights.

5. Third-Party Links

Our website contains links to third-party websites, including tour booking platforms such as Viator. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

6. Cookies

We use cookies to enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our site may not function properly without cookies.

7. Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal information.
• Withdraw consent to marketing communications at any time.

To exercise any of these rights, please contact us using the details below.

9. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Rediscover Krabi, managed by Miand Hospitality
• Krabi, Thailand